Terms of Service

Last updated: 2025

Agreement to Terms

By accessing or using the services of Total Space ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Description of Services

Total Space provides outdoor parking services at our facility located at 1512 NC-218, Indian Trail, NC 28079. Our services include various parking spot sizes for RVs, boats, trucks, and trailers.

Rental Agreement

All storage rentals are subject to a separate Rental Agreement that you will sign when renting a unit. The Rental Agreement contains additional terms and conditions specific to your rental, including:

  • Monthly rental rates and payment terms
  • Security deposit requirements
  • Access hours and procedures
  • Prohibited items and activities
  • Insurance requirements
  • Lien and sale procedures for non-payment

Payment Terms

  • Rent is due on the first day of each month
  • Late fees may apply for overdue payments
  • We accept major credit cards, debit cards, and cash
  • Online payments are available through our customer portal

Access to Facility

Access to your parking spot is subject to:

  • Maintaining current payment on your account
  • Following all facility rules and regulations
  • Using only your assigned access code
  • Operating hours: Sun-Sat: 6:00 AM - 9:00 PM

Prohibited Items

The following items may not be stored in our facility:

  • Hazardous, flammable, or explosive materials
  • Illegal items or substances
  • Perishable goods or food items
  • Living creatures (animals or plants)
  • Items with strong odors
  • Valuable items without proper insurance

Insurance

We strongly recommend that all tenants maintain insurance coverage for their parked vehicles. Total Space is not responsible for damage or loss to your property unless caused by our gross negligence.

Liability Limitations

To the maximum extent permitted by law, Total Space shall not be liable for:

  • Loss, damage, or theft of stored property
  • Damage caused by natural disasters, fire, or flooding
  • Pest infestation or mold damage
  • Indirect, consequential, or punitive damages

Termination

Either party may terminate the rental agreement with proper notice as specified in your Rental Agreement. Upon termination, you must remove your vehicle and leave the spot in clean condition.

Lien Rights

If you fail to pay rent or other charges, we may exercise our lien rights under North Carolina law, which may include denying access to your unit and ultimately selling your property to satisfy the debt.

Website Use

When using our website, you agree to:

  • Provide accurate information
  • Not interfere with website functionality
  • Not attempt unauthorized access to our systems
  • Respect intellectual property rights

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective when posted on our website. Your continued use of our services constitutes acceptance of any modifications.

Contact Information

For questions about these Terms of Service, please contact us:

Total Space
1512 NC-218,
Indian Trail, NC 28079
Phone: (980) 455-8398
Email: [email protected]